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SAP Customer Experience Integration

Unify SAP Commerce, Sales, and Marketing - deliver an omnichannel journey with seamless back-end connectivity.

About

SALES WEBSITES

CORPORATE WEBSITES

LANDING PAGES

CRM INTEGRATION

WEB PORTALS

ERP-BASED AUTOMATION

MOBILE APPS

SEO OPTIMIZATION

BUILDING DIGITAL ECOSYSTEMS

1C INTEGRATION

SALES WEBSITES

CORPORATE WEBSITES

LANDING PAGES

CRM INTEGRATION

WEB PORTALS

ERP-BASED AUTOMATION

MOBILE APPS

SEO OPTIMIZATION

BUILDING DIGITAL ECOSYSTEMS

1C INTEGRATION

SALES WEBSITES

CORPORATE WEBSITES

LANDING PAGES

CRM INTEGRATION

WEB PORTALS

ERP-BASED AUTOMATION

MOBILE APPS

SEO OPTIMIZATION

BUILDING DIGITAL ECOSYSTEMS

1C INTEGRATION

Who this service is for

Large retailers using SAP
Retail and B2B companies that run SAP Commerce and need it integrated with marketing and service modules.
Companies with SAP ERP backbone
Organisations that want to unify front-office CX with their existing SAP ERP for inventory and order management.
Projects needing complex catalog sync
Businesses where product data, pricing, and stock levels must flow accurately between multiple systems.

What tasks we solve

Solution 01
Commerce Cloud - ERP integration
Real-time sync of product catalogs, inventory, and pricing between SAP Commerce and your back-end.
Solution 02
Customer data unification
Creating a single customer profile across SAP Sales, Marketing, and Service for consistent personalisation.
Solution 03
Omnichannel order management
Enabling orders from any channel to be fulfilled via SAP, with real-time stock visibility.
Solution 04
Data mapping & transformation
Designing ETL processes that translate data schemas between SAP modules and external systems.
Solution 05
API management
Using SAP Cloud Platform Integration or API Management to expose secure, governed endpoints.

Service delivery stages

01
Landscape analysis
Review your SAP modules, third-party dependencies, and integration maturity.
02
Blueprint
Design integration flows with SAP best practices and failure-handling strategies.
03
Build
Connect systems via SAP CPI, custom middleware, or direct APIs, with iterative demos.
04
Test
Validate with business end-to-end scenarios, including peak-load simulations.
05
Hypercare
One month of post-go-live support with daily check-ins and immediate fixes.

Questions about the service

SAP CX Integration - Omnichannel Excellence, Delivered

Maximise your SAP investment. We specialise in bridging SAP Customer Experience solutions with your landscape - giving marketing, sales, and service a unified view that drives loyalty and revenue.

SAP Customer Experience Integration

Who this service is for

What tasks we solve

Commerce Cloud - ERP integration

Customer data unification

Omnichannel order management

Data mapping & transformation

API management

Service delivery stages

Landscape analysis

Blueprint

Build

Test

Hypercare

Questions about the service

Do you need our SAP basis team?

Can you handle both B2C and B2B?

What about mobile app integration?

How do you handle version upgrades?

Is early data validation possible?

SAP CX Integration - Omnichannel Excellence, Delivered